You bring them in. Fazza brings them back.
Fazza answers your shoppers while they're on your store, follows up with the ones who leave, and shows you who came back.
Your store
Online
Yes, medium is in stock. I've added it to your cart.
Linen shirt
In your cart
They found your store. Then what?
Most visitors aren't ready to buy on their first visit. If nothing follows up, they're gone, and the store keeps chasing new people.
About 7 in 10 carts are left behind.
Baymard Institute, average of 50 studies
One system for after the first visit
While they're here
Fazza answers questions, adds to cart and tracks orders, from your own products and policies.
Yes, 3 left in medium. Want it in your cart?
After they leave
Fazza follows up left carts, invites buyers back for a second order, and brings back customers who stopped buying.
Still thinking about the linen shirt? It's waiting in your cart, in medium.
9 of 23 left carts came back as orders this week
You already do the hard part: getting people to find you.
Fazza takes it from there with well-known playbooks. Turn on the ones you want. You approve every message, and you see what each one brought back.
Fazza drafted this for 23 left carts.
Still thinking about the linen shirt? It's waiting in your cart, in medium.
Start in three steps
Connect your store.
Turn on the chat, and Fazza starts answering shoppers.
Choose your playbooks.
Turn on the ones you want.
See what comes back.
Approve each message, then see what each one brought back.
Know what brought them back.
Every playbook shows who it reached, who came back and what they bought.
Followed up 23 left carts9 came backReached 40 customers who stopped buying6 came backOrders from the ones who came back$1,170You bring people to your store through social, search, ads and word of mouth. Most aren't ready to buy on their first visit. Fazza answers them while they're there, from your own products and policies. Then it follows up with the ones who leave: left carts, second orders and customers who stopped buying. You approve every message, and you see what each one brought back.
See the playbooksNot a store? Fazza answers your visitors and follows up with your clients.
Fazza for service businesses
Yes. Sessions run weekly, and you can book one from the Coaching page.
You bring them in. Fazza brings them back.
Join the waitlist and we'll email you when Fazza is ready for your store.
You're on the list. We'll email you when it's your turn.